Upgrade a reseller plan

Applies to: Current reseller hosting products on OneNet Servers.

Use this guide when your current reseller resources are no longer enough and you need more capacity.

Before you start

• Log in to your OneNet client area and confirm which reseller service you want to upgrade.

Steps on OneNet Servers

1. Open Services and choose the reseller product you want to change.
2. Use the upgrade or change option available on the product details page.
3. Review the target plan, its resource change, and the invoice generated for the difference.
4. Pay the upgrade invoice and wait for the service status to reflect the new plan.

What you should see next

• The reseller service should show the new plan in your client area once the change is processed.
• The new resource limits should then be reflected in the reseller platform.

Common issues

• A plan change in billing does not help if the reseller is really blocked by mail, DNS, or subscription-level configuration rather than raw plan size.

When to contact support: Contact support if the upgrade invoice is paid but the reseller limits do not change, or if you are not sure which reseller plan is the correct next step.